LLM Usage Policy

Last updated: March 12, 2026. This policy is a provisional publication intended for launch readiness and subject to legal review.

Purpose

VOCAL uses large language models to assist with conversation analysis and structured insight generation. Model outputs are intended to support human-led decisions, not replace professional judgment.

Responsible Use

Teams should validate outputs, monitor model behavior, and enforce data-access controls appropriate to regulatory and contractual obligations.

Restrictions

LLM outputs must not be used as sole decision criteria for legal, regulatory, medical, or other high-stakes determinations without qualified review.